Good to know
Information about the prices and your stay in our holiday apartments
Included in the price
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- Fully equipped kitchen (oven, dishwasher, coffee machine)
- Hand towels and bath towels, bed linen
- Use of the sauna
- TV and WLAN
- Depot for ski equipment
- Parking places outside the hotel
Breakfast pastries: You can get fresh breakfast pastries, rolls or bread at the local bakery “Steffl-Bäck”. This is located in the center of Haus im Ennstal, just a 5-minute walk from your holiday apartment or cottage.
Cancellation policy
Should you be unable to embark on your planned holiday, and if we are able to rebook the apartment following a prompt cancellation, no cancellation fees shall apply. Insofar as this is not the case, the following cancellation conditions apply: In case of cancellation up to 1 month before arrival 40%, until 1 week before arrival 70%, placed in the last week before arrival, 90% of the total price charged. If the cancellation is only on day before arrival, the entire amount will be charged.
There is no right of withdrawal according to § 18 Abs. 1 Z. 10 FAGG. For all other details concerning bookings and reservations, the Austrian Hotel Contract Conditions apply, as per the declaration of Association of Accommodation Providers of 15.11.2006.
TIP: Take out an insurance which provides cancellation cover also in case of COVID-19illness despite pandemic status.
Arrival and departure
Your apartment/cottage is obtainable from 3.00 p.m. You may check in to your apartment/cottage starting at 10.00 a.m.
Please note that in Austria you can start your holidays only with the so called 2Gs. That means: we are only able to receive vaccinated or convalescent people (with presentation of the green passport). Find here all detailed information.
Payment
For a binding booking a deposit over 20% of the total price is required. The remaining payment must be made before arrival by bank transfer to the following account:
Raiffeisenlandesbank Oberösterreich
BIC RZOOAT2L
IBAN: AT23 3400 0008 0444 3552
Minimum stay
3 nights or 7 nights in the main holiday season (in winter only Sat-Sat)
Minimum occupancy
In the apartments in the main holiday season (Christmas / New Year, February, July, August) is a minimum occupancy of 4 persons. With an occupancy of only 2 or 3 people the price for the 4-person occupancy is calculated.
Pets
Are welcome. No extra costs. Please announce when booking.
